CITITRENDS, Inc.
Position Description
Department: Store Operations
Title: Seasonal Sales Associate
Reports To: Store Management
FLSA Status: Non-Exempt
Location: In Store
JOB SUMMARY
The Seasonal Sales Associate is responsible for supporting store operations during peak
business periods by providing excellent customer service, maintaining merchandise
presentation, and assisting with operational tasks. This position requires a proactive and
attentive individual who will remain highly engaged with customers, demonstrate integrity,
strong communication skills, and the ability to work effectively in a dynamic retail setting.
Seasonal Sales Associates play a key role in creating a positive work environment,
supporting team collaboration, and contributing to overall store success.
KEY RESPONSIBILITIES/ OUTCOMES
• Unloads, processes, and stocks freight.
• Assists with price changes and markdowns.
• Maintains store cleanliness and housekeeping duties as assigned.
• Provides excellent customer service, including greeting customers, assisting with
fitting room policies, and ensuring a positive shopping experience.
• Follows all safety procedures and operational policies.
• Supports management in merchandising the sales floor according to stock levels.
• Assists with implementing Loss Prevention procedures, including monitoring for
theft and reporting incidents of dishonesty.
• Performs other duties as assigned to support the store team.
REQUIRED SKILLS & ABILITIES
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction,
multiplication, division, and percentages.
EDUCATION & EXPERIENCE
• High school diploma or equivalent
PHYSICAL REQUIREMENTS
Sales Associates must work their scheduled hours per week and perform the essential
physical functions listed below with or without accommodation.
• Squat/Kneel/Stoop (Frequent to continuous)
• Stand/Bend/Walk (Frequent to continuous)
• Twist (Occasional to Frequent)
• Reach above shoulder (Occasional to Frequent)
• Lift/Carry (Occasional to Frequent)
• Push/Pull (Occasional to Frequent)
• Use of hands (manual dexterity, grasping (Frequent to Continuous)
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work
performed by individuals assigned to this position. They are not intended to be an
exhaustive list of all duties, responsibilities, and qualifications required of personnel so
classified. Equal employment opportunities are provided to all employees and
applicants for employment. Discrimination and harassment of any kind based on race,
color, religion, age, sex, national origin, disability, genetic information, protected veteran
status, sexual orientation, gender identity or expression, or any other characteristic
protected by federal, state, or local law are prohibited.
This role requires sound judgment, discretion, and the ability to operate effectively in a
fast-paced, multi-location retail environment. Responsibilities may change based on
business needs.
CITITRENDS is an equal opportunity employer.